Terms and Conditions
Last updated: April 7, 2026
Welcome to Practitionr. Please read these Terms and Conditions carefully before using our platform. By accessing or using Practitionr, you agree to be bound by these terms. If you do not agree, please do not use our platform.
1. About Practitionr
Practitionr is an AI-powered exam preparation platform for healthcare professionals, operated by Practitionr LLC, a company incorporated in the State of Colorado, United States. Our platform provides adaptive study tools, practice questions, diagnostic assessments, and exam simulators designed to help students prepare for healthcare licensure examinations.
2. Acceptance of Terms
By creating an account, accessing, or using any part of the Practitionr platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms constitute a legally binding agreement between you and Practitionr LLC.
3. Eligibility
You must be at least 13 years of age to use Practitionr. By using our platform, you represent and warrant that you meet this age requirement. If you are under 18, you represent that you have obtained parental or guardian consent to use the platform.
Practitionr is intended for use by individuals preparing for healthcare licensure examinations and related academic purposes. Use of the platform for any other purpose is not permitted without prior written consent from Practitionr LLC.
4. Accounts and Registration
To access certain features of Practitionr, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at hello@practitionr.com if you suspect any unauthorized use of your account.
Practitionr reserves the right to suspend or terminate accounts that violate these terms or that we reasonably believe are being used fraudulently or in an unauthorized manner.
5. Free Trial
Practitionr may offer a free trial period to new users. During the free trial, you will have access to some or all features of the platform at no charge for the duration of the trial period.
At the end of your free trial, you will be given the option to subscribe to a paid plan to continue using the platform. If you choose not to subscribe, your access to certain features will be limited or discontinued. You will not be charged without your explicit consent.
Practitionr reserves the right to modify, suspend, or discontinue the free trial offer at any time without notice.
6. Paid Subscriptions and Billing
Practitionr offers paid subscription plans that provide access to premium features of the platform. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan selected). All fees are stated in US dollars and are non-transferable.
You authorize Practitionr to charge your payment method on file for all applicable fees. It is your responsibility to ensure your payment information is current and accurate. Failure to maintain valid payment information may result in suspension of your account.
Practitionr reserves the right to change subscription pricing at any time. We will provide reasonable notice of any price changes. Your continued use of the platform after a price change takes effect constitutes your acceptance of the new pricing.
7. Refund Policy
Practitionr stands behind its platform through our “Don’t Pass, Don’t Pay” guarantee. If you use Practitionr to prepare for your NPTE or NPTE-PTA exam, our AI PraxScore indicates you are ready to sit for the exam, and you do not pass on that attempt, we will refund your full subscription.
To request a refund under this guarantee, contact us at hello@practitionr.com within 30 days of your exam date. Please include your FSBPT score report (or equivalent documentation of a failed exam attempt) and the email address associated with your Practitionr account. We will verify that your PraxScore indicated readiness at the time of your exam and process your refund.
Refund requests are processed within 5–10 business days. Refunds are issued to the original payment method used at the time of purchase.
Practitionr reserves the right to deny refund requests that we reasonably believe are being made fraudulently or in bad faith, including but not limited to requests where the user’s Practitionr PraxScore did not indicate readiness at the time of the exam attempt, where no exam attempt can be verified, or where account activity suggests the platform was not used as intended.
8. Cancellation
You may cancel your subscription at any time by contacting us at hello@practitionr.com or through your account settings. Upon cancellation, you will retain access to your paid features through the end of your current billing period. No further charges will be made after cancellation.
Practitionr reserves the right to cancel or suspend your subscription at any time if you violate these Terms and Conditions.
9. Intellectual Property
All content on the Practitionr platform — including but not limited to text, questions, assessments, study plans, software, graphics, logos, and AI-generated content — is the property of Practitionr LLC or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the platform for your personal, non-commercial exam preparation purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the platform without prior written permission from Practitionr LLC.
10. Acceptable Use
By using Practitionr, you agree not to:
- Use the platform for any unlawful purpose or in violation of any applicable laws or regulations
- Share, sell, or distribute your account credentials or platform access to any third party
- Reproduce, copy, or redistribute any platform content including questions, assessments, or study materials
- Attempt to reverse engineer, decompile, or otherwise access the underlying code or AI systems of the platform
- Use automated tools, bots, or scrapers to access or extract content from the platform
- Interfere with or disrupt the integrity or performance of the platform or its infrastructure
- Submit false, misleading, or fraudulent information to the platform
- Use the platform in any way that could damage, disable, or impair its functionality
Violation of these acceptable use terms may result in immediate termination of your account without refund.
11. Privacy and Data
Practitionr takes your privacy seriously. We collect and use your personal data only as necessary to provide and improve our platform. We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.
By using Practitionr, you consent to the collection and use of your data as described in our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
Your study data, performance history, and diagnostic results are used solely to power the adaptive features of the platform and to improve your exam preparation experience.
12. Disclaimer of Warranties
Practitionr is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. Practitionr LLC makes no warranty that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.
While Practitionr is designed to help you prepare for healthcare licensure examinations, we make no guarantee that use of the platform will result in passing any examination. Exam outcomes depend on many individual factors outside our control.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Practitionr LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of data, loss of revenue, or failure to pass a licensure examination.
In no event shall Practitionr LLC’s total liability to you for all claims arising from your use of the platform exceed the amount you paid to Practitionr in the twelve months preceding the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless Practitionr LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the platform, your violation of these terms, or your violation of any third-party rights.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Colorado.
16. Changes to These Terms
Practitionr reserves the right to update or modify these Terms and Conditions at any time. We will notify you of material changes by posting the updated terms on our website and updating the “Last updated” date at the top of this page. Your continued use of the platform after any changes constitutes your acceptance of the revised terms.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Practitionr LLC
Colorado, United States
Email: hello@practitionr.com