Privacy Policy
Last updated: April 7, 2026
At Practitionr, we take your privacy seriously. This Privacy Policy explains how Practitionr LLC (“Practitionr,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our platform at practitionr.com and any related services.
By using Practitionr, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our platform.
1. Who We Are
Practitionr LLC is an AI-powered exam preparation platform for healthcare professionals, incorporated in the State of Colorado, United States. If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@practitionr.com.
2. Information We Collect
We collect information in the following ways:
Information you provide directly
- Account information: When you register, we collect your name, email address, and password.
- Payment information: When you subscribe to a paid plan, payment details are collected and processed by our third-party payment processor. We do not store your full credit card number or payment details on our servers.
- Communications: If you contact us by email or through the platform, we retain those communications to respond to your inquiry and improve our support.
Information collected automatically
- Study and performance data: We collect data about your activity on the platform, including questions answered, diagnostic results, readiness scores, time spent studying, and areas of strength and weakness. This data powers the adaptive features of our platform.
- Usage data: We collect information about how you interact with the platform, including pages visited, features used, and session duration.
- Device and technical data: We collect your IP address, browser type, operating system, and device identifiers to ensure the platform functions correctly and to maintain security.
- Cookies and similar technologies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. See Section 8 for more details.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide, operate, and improve the Practitionr platform
- Power the adaptive AI engine that personalizes your study plan and diagnostic assessments
- Process payments and manage your subscription
- Send you transactional emails such as account confirmations, billing receipts, and password resets
- Respond to your support requests and inquiries
- Send you product updates, new features, and relevant communications (you may opt out at any time)
- Monitor and analyze usage patterns to improve the platform
- Detect and prevent fraud, abuse, and security incidents
- Comply with applicable legal obligations
4. How We Do Not Use Your Information
Practitionr does not:
- Sell your personal data to any third party
- Rent or share your personal data with third parties for their marketing purposes
- Use your study performance data for any purpose other than powering your personalized experience on the platform
- Use your data to make automated decisions that have legal or significant effects on you outside of the platform’s adaptive study features
5. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service providers
We work with trusted third-party service providers who help us operate the platform, including payment processors, cloud hosting providers, analytics services, and email delivery providers. These providers are contractually obligated to use your data only to provide services to us and not for their own purposes.
Institutional partners
If your access to Practitionr is provided through an institutional partnership (such as a PT or PTA program), we may share aggregate, non-identifiable performance data with that institution. We will never share individually identifiable data with an institution without your explicit consent.
Legal requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
Business transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or compliance purposes.
Your study performance data and diagnostic history may be retained in anonymized, aggregated form to improve our AI systems and platform quality even after account deletion.
7. Data Security
We take the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
8. Cookies and Tracking Technologies
Practitionr uses cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze how the platform is used so we can improve it
- Ensure the security of your session
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform. We do not use cookies to track you across third-party websites or for advertising purposes.
9. Third-Party Services
Our platform may integrate with or link to third-party services such as payment processors and analytics providers. These third parties have their own privacy policies that govern how they handle your data. We encourage you to review the privacy policies of any third-party services you interact with through our platform.
We are not responsible for the privacy practices of third-party services.
10. Children’s Privacy
Practitionr is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
If you believe your child under 13 has provided us with personal information, please contact us at hello@practitionr.com.
11. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information about you.
- Deletion: You may request that we delete your personal information. We will honor deletion requests subject to any legal obligations to retain certain data.
- Opt-out of marketing: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any email or by contacting us at hello@practitionr.com.
- Data portability: You may request a copy of your data in a portable, machine-readable format.
To exercise any of these rights, please contact us at hello@practitionr.com. We will respond to your request within 30 days.
12. Colorado Privacy Rights
If you are a resident of Colorado, you may have additional rights under the Colorado Privacy Act (CPA), including the right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling. As noted in this policy, Practitionr does not sell personal data or use it for targeted advertising. To exercise your rights under the CPA, contact us at hello@practitionr.com.
13. California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. Practitionr does not sell personal information. To exercise your California privacy rights, contact us at hello@practitionr.com.
14. International Users
Practitionr is operated from the United States. If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our platform, you consent to this transfer.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of the platform after any changes constitutes your acceptance of the revised policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Practitionr LLC
Colorado, United States
Email: hello@practitionr.com